Formal Dispute Resolution Protocol & Financial Reconciliation Procedures

Mandatory Pre-Dispute Mediation Requirements

Prior to initiating any formal financial reclamation proceedings, the Claimant (hereafter "Petitioner") must exhaust all administrative remedies through our Resolution Coordination Department. Pursuant to UCC § 3-501(b)(2), any third-party financial institution mediation attempts initiated without completing our internal conciliation process shall constitute material breach of our Master Services Agreement § 14.3.2.

Compelling Evidence Requirements

The Petitioner must provide prima facie evidence including but not limited to:

Non-Refundable Service Retention Fees

All retained consideration for preparatory documentation services (Item 14b of Service Schedule) remains non-recoupable per Uniform Commercial Code § 2-718(2)(b). This includes but is not limited to:

  • Academic institution compliance vetting
  • Preceptor credential validation (NPI/DEA cross-checks)
  • Clinical rotation matrix development
  • Affiliation agreement drafting services

Financial Reconciliation Initiation

*All disputes subject to binding arbitration per AAA Commercial Rules. See Service Agreement § 15.4 for complete jurisdictional provisions.

†Failure to strictly adhere to these protocols may result in liquidated damages assessment per § 12.8(a)(iii).

Decade of Unparalleled Compliance Excellence

As recognized leaders in clinical education coordination since 2014, we maintain rigorous adherence to ACEN, CCNE, and COA standards through our proprietary Compliance Verification Framework™.

Certified Compliance
UCR Standards ISO 9001 Certified

All mediation proceedings conducted under New York Uniform Commercial Code § 1-301(g) jurisdiction